Terms and Conditions Policy

James W Fox, LLC and its subsidiaries, partners, brands, divisions, and affiliated service providers

Effective Date: July 27, 2026

Covered Entities: James W Fox, LLC; James W Fox Transportation & Travel Consultant; James W Fox the Speaker; James W Fox Chauffeur; MissionUp Dump Truck Service; and any subsidiaries, partners, contractors, representatives, vendors, successors, assigns, or affiliated service providers operating under or in connection with these names.

1. Acceptance of Terms

By accessing our websites, requesting information, booking services, purchasing services, participating in events, riding in vehicles, receiving consulting, using transportation or hauling services, or otherwise interacting with any covered entity, you agree to be bound by these Terms and Conditions. If you do not agree, you must not use our services.

These Terms apply to all customers, clients, passengers, event organizers, website visitors, vendors, subcontractors, partners, and other users of our services. Additional written agreements, estimates, invoices, proposals, ride confirmations, event contracts, statements of work, bills of lading, service orders, or partner agreements may also apply. If there is a conflict, the signed written agreement for the specific service will control for that service.

2. Services Covered

The covered entities may provide, arrange, promote, or support business services including transportation consulting, travel consulting, chauffeur and passenger transportation coordination, professional speaking and training, logistics support, dump truck hauling, hauling consultation, material transport coordination, event transportation, business advisory services, and related administrative or partner services.

Services may be provided directly by James W Fox, LLC or by subsidiaries, partners, independent contractors, third-party vendors, licensed carriers, chauffeurs, drivers, equipment operators, consultants, speakers, or service providers. We reserve the right to accept, decline, reschedule, modify, or discontinue any service request where permitted by law.

3. Eligibility and Customer Responsibilities

• You must be at least 18 years old or have authority from a parent, guardian, employer, organization, or authorized representative to request or purchase services.
• You agree to provide accurate, complete, and current information for quotes, bookings, billing, pickup locations, delivery locations, passenger counts, event details, jobsite access, materials, equipment needs, and safety requirements.
• You are responsible for obtaining any permissions, site access, gate codes, loading instructions, unloading instructions, permits, event approvals, or third-party authorizations required for the requested services unless we expressly agree in writing to provide them.
• You agree not to use our services for unlawful, unsafe, fraudulent, abusive, harassing, discriminatory, or unauthorized purposes.

4. Quotes, Estimates, Bookings, and Availability

Quotes and estimates are based on the information available at the time they are issued and may change if the scope, schedule, route, passenger count, wait time, mileage, fuel costs, labor, equipment, materials, jobsite conditions, traffic, weather, regulatory requirements, or third-party costs change. Unless expressly stated otherwise in writing, quotes are not binding until accepted by us and confirmed through an invoice, booking confirmation, signed agreement, or written authorization.

All services are subject to availability. We may use reasonable discretion to assign personnel, vehicles, drivers, consultants, equipment, routes, subcontractors, or partners. Requested vehicles, drivers, speakers, consultants, equipment, or schedules are not guaranteed unless specifically confirmed in writing.

5. Payments, Deposits, Fees, and Billing

Customers agree to pay all approved charges, deposits, retainers, service fees, any applicablemileage fees, hourly fees, minimum charges, waiting-time charges, cancellation fees, fuel surcharges, tolls, parking fees, loading or unloading fees, equipment charges, disposal fees, permit costs, travel expenses, lodging, per diem, overtime, administrative fees, taxes, and third-party costs associated with requested services.

Deposits, retainers, or prepayments may be required before services are scheduled or confirmed. Payment terms will be stated on the applicable invoice, proposal, booking confirmation, contract, or written communication. Late payments may result in suspension of services, collection activity, finance charges where permitted by law, and recovery of reasonable collection costs, attorney fees, court costs, and related expenses.

6. Cancellations, Rescheduling, No-Shows, and Refunds

Cancellation and rescheduling requirements may vary by service type. Unless a written agreement states otherwise, customers must provide reasonable advance notice to cancel or reschedule. We may charge cancellation fees, no-show fees, non-refundable deposits, committed labor costs, vendor costs, equipment reservation costs, travel expenses, or other amounts incurred before cancellation.

Refunds, credits, or rescheduling accommodations are issued at our discretion unless required by law or governed by a signed written agreement. Services delayed, interrupted, or modified due to traffic, weather, road closures, unsafe conditions, customer changes, jobsite conditions, emergency circumstances, labor shortages, vehicle or equipment issues, governmental action, or events beyond our reasonable control may not qualify for a refund.

7. Transportation, Chauffeur, Travel, and Passenger Terms

• Passengers must comply with all lawful instructions from drivers, chauffeurs, consultants, coordinators, and service representatives.
• We may refuse or terminate service for unsafe conduct, disorderly behavior, intoxication, illegal activity, harassment, threats, property damage, excessive mess, smoking or vaping where prohibited, weapons where prohibited, or conduct that creates risk to passengers, personnel, vehicles, property, or the public.
• Customers are responsible for damage, cleaning, repair, replacement, downtime, administrative costs, and related losses caused by passengers, guests, employees, invitees, or items transported at the customer’s request.
• Travel times, arrival times, routes, and schedules are estimates and may be affected by traffic, weather, road conditions, security procedures, airport delays, mechanical issues, government action, or other factors outside our control.
• Customers are responsible for ensuring that passengers are ready at the scheduled time and location. Waiting-time charges and no-show fees may apply.

8. Dump Truck, Hauling, Materials, and Jobsite Terms

• Customers must accurately describe materials, quantities, weights, pickup sites, delivery sites, access conditions, dumping locations, loading methods, unloading methods, and any hazards or restrictions.
• Customers are responsible for securing jobsite permission, safe access, legally approved loading and dumping areas, weight compliance, environmental compliance, and any required permits unless otherwise agreed in writing.
• We may refuse to haul materials that are unsafe, prohibited, improperly described, contaminated, overweight, illegal, unpermitted, hazardous, or unsuitable for the equipment or jobsite conditions.
• Customers are responsible for standby time, delays, rejected loads, scale fees, disposal fees, overweight penalties caused by customer instructions or loading, cleanup costs, property damage, and additional trips resulting from inaccurate information or jobsite conditions.
• We do not warrant soil, aggregate, debris, fill, asphalt, gravel, construction materials, or other materials supplied by third parties unless expressly stated in writing.

9. Speaking, Training, Consulting, and Advisory Services

Speaking, training, consulting, coaching, and advisory services are provided for informational, educational, strategic, motivational, and business-support purposes only. We do not guarantee any particular business, financial, operational, regulatory, employment, legal, tax, safety, travel, transportation, or personal outcome. Customers remain solely responsible for decisions made, actions taken, compliance obligations, operational practices, and results arising from the use of information, recommendations, presentations, or consulting materials.

Event organizers are responsible for venue access, audio/visual equipment, safety arrangements, attendee management, travel logistics, accessibility requirements, recording permissions, marketing approvals, and any event-specific legal or operational obligations unless expressly agreed in writing.

10. Third-Party Providers and Partners

We may coordinate, refer, subcontract, or partner with third-party providers, including carriers, drivers, travel suppliers, hotels, venues, event providers, equipment owners, dump sites, contractors, consultants, technology providers, payment processors, and vendors. Third-party services may be subject to separate terms, policies, insurance requirements, cancellation rules, and limitations. We are not responsible for third-party acts, omissions, delays, pricing changes, policy changes, service failures, or damages, except where prohibited by law or expressly agreed in writing.

11. Safety, Compliance, and Right to Refuse Service

Safety is a condition of service. We may refuse, suspend, delay, reroute, reschedule, or terminate services when we determine that conditions are unsafe, unlawful, impractical, misrepresented, or outside the agreed scope. Customers must comply with applicable laws, regulations, licensing requirements, workplace rules, transportation rules, jobsite rules, passenger conduct requirements, and reasonable safety instructions.

12. Customer Property, Lost Items, and Personal Belongings

Customers and passengers are responsible for their personal belongings, equipment, documents, luggage, tools, devices, cargo, and materials. We are not responsible for lost, stolen, misplaced, damaged, or abandoned property except where required by law or expressly agreed in writing. If we locate an item, we may attempt reasonable return arrangements, and the customer may be responsible for storage, shipping, delivery, administrative, or handling costs.

13. Intellectual Property and Use of Materials

All names, trade names, logos, materials, presentations, training content, consulting documents, handouts, proposals, website content, photographs, videos, audio, designs, slogans, processes, and other intellectual property created or provided by us remain our property or the property of the applicable rights holder. Customers may not copy, reproduce, distribute, sell, record, stream, publish, modify, or use our materials for commercial purposes without prior written permission.

By providing testimonials, reviews, comments, photos, videos, logos, event materials, or other content to us, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and share that content for business, marketing, training, service-delivery, and administrative purposes, unless you expressly restrict such use in writing.

14. Website Use and Electronic Communications

If we operate websites, online forms, social media pages, booking tools, payment links, email communications, text messaging, or digital platforms, you agree to use them lawfully and responsibly. You may not interfere with security, attempt unauthorized access, submit false information, upload malicious code, scrape content, impersonate another person, or use our digital channels to commit fraud or abuse.

You consent to receive communications from us electronically, including confirmations, invoices, reminders, notices, updates, service messages, marketing communications where permitted, and other business communications. You may opt out of marketing communications where required by law, but transactional or service-related communications may still be sent.

15. Privacy and Data Handling

We may collect and use information needed to provide services, process payments, communicate with customers, coordinate travel or transportation, manage safety and compliance, respond to inquiries, improve services, and operate our business. This may include names, contact information, billing details, pickup and delivery information, passenger details, event details, jobsite details, communications, and related service records.

Payment processing, booking tools, communications platforms, analytics, and other technology services may be provided by third parties. Customers should review any applicable Privacy Policy, payment processor terms, platform terms, and third-party policies. We use reasonable administrative, technical, and physical safeguards, but no system can be guaranteed to be completely secure.

16. Disclaimers

Except as expressly stated in a signed written agreement or required by law, services, information, websites, communications, materials, and third-party coordination are provided “as is” and “as available.” We disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, reliability, and uninterrupted service.

We do not guarantee uninterrupted transportation, exact arrival times, specific travel outcomes, business results, regulatory outcomes, financial results, event attendance, audience response, equipment availability, material quality, jobsite conditions, third-party performance, or that services will meet every customer expectation.

17. Limitation of Liability

To the fullest extent permitted by law, James W Fox, LLC and its subsidiaries, partners, affiliates, owners, officers, employees, contractors, drivers, speakers, consultants, vendors, and representatives will not be liable for indirect, incidental, consequential, special, exemplary, punitive, lost profit, lost revenue, lost opportunity, business interruption, reputational, emotional distress, or similar damages arising from or related to the services, even if advised of the possibility of such damages.

To the fullest extent permitted by law, our total liability for any claim arising from or related to a service will not exceed the amount paid by the customer for the specific service giving rise to the claim, or one hundred dollars ($100), whichever is greater, unless a different limitation is required by law or stated in a signed written agreement.

18. Indemnification

You agree to indemnify, defend, and hold harmless James W Fox, LLC and its subsidiaries, partners, affiliates, owners, officers, employees, contractors, drivers, speakers, consultants, vendors, and representatives from and against any claims, damages, losses, liabilities, fines, penalties, costs, expenses, attorney fees, and court costs arising from or related to your use of services, inaccurate information, breach of these Terms, violation of law, unsafe conduct, property damage, personal injury, jobsite conditions, passenger conduct, customer-supplied materials, third-party claims, or misuse of our services or materials.

19. Insurance, Licenses, and Regulatory Matters

Where required, services may be subject to federal, state, local, transportation, safety, insurance, commercial vehicle, passenger transportation, construction, environmental, and jobsite regulations. Customers must comply with their own legal obligations and may request proof of applicable insurance or credentials where relevant and available. Nothing in these Terms creates a promise that any particular license, permit, insurance coverage, vehicle classification, travel arrangement, or regulatory approval applies to every service unless expressly confirmed in writing.

20. Force Majeure

We are not responsible for delay, nonperformance, or increased cost caused by events beyond our reasonable control, including severe weather, natural disasters, traffic incidents, road closures, accidents, mechanical failures, labor shortages, fuel shortages, supplier failures, utility outages, cyber incidents, public health emergencies, governmental action, war, terrorism, civil unrest, strikes, airport disruptions, venue issues, jobsite hazards, or other force majeure events.

21. Dispute Resolution and Governing Law

These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-law principles, unless another governing law is required by law or stated in a signed written agreement. Before filing a claim, each party agrees to make a good-faith effort to resolve the dispute informally by written notice and reasonable discussion.

Unless prohibited by law or replaced by a signed written agreement, any legal action arising from or related to these Terms or our services shall be brought in a court of competent jurisdiction located in Georgia. Each party consents to personal jurisdiction and venue in such courts.

22. Termination and Suspension

We may suspend or terminate access to services, cancel bookings, refuse future service, remove website access, or end a customer relationship where we determine that a customer has violated these Terms, failed to pay, provided inaccurate information, created a safety risk, acted unlawfully, abused personnel, damaged property, misused services, or otherwise created unreasonable risk or burden.

23. Changes to These Terms

We may update these Terms from time to time. The updated version will be effective when posted, distributed, or otherwise made available unless a later effective date is stated. Continued use of services after updated Terms become effective constitutes acceptance of the updated Terms.

24. Severability, Waiver, and Entire Agreement

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect. Failure to enforce a provision is not a waiver of the right to enforce it later. These Terms, together with any signed written agreement, invoice, estimate, booking confirmation, proposal, statement of work, or service-specific policy, form the agreement between the parties regarding the applicable services and supersede prior or inconsistent informal communications for those services.

25. Contact Information

Questions about these Terms, service requests, billing questions, cancellations, safety concerns, or notices may be directed to James W Fox, LLC using the business contact information provided on the applicable website, invoice, proposal, booking confirmation, contract, or official communication channel.

Attorney Review Recommended: Because transportation, chauffeur services, travel consulting, professional speaking, hauling, dump truck services, and multi-entity operations may involve industry-specific laws, licensing, insurance, consumer protection, privacy, and liability issues, this policy should be reviewed and customized by a licensed attorney before use.