Privacy Policy

James W Fox, LLC and Affiliated Brands

Effective Date: July 7, 2026

This Privacy Policy explains how James W Fox, LLC and its subsidiaries, affiliated businesses, service lines, and partners collect, use, disclose, protect, and otherwise handle personal information. For purposes of this Policy, “Company,” “we,” “us,” and “our” include James W Fox, LLC; James W Fox Transportation & Travel Consultant; James W Fox the Speaker; James W Fox Chauffeur; MissionUp Dump Truck Service; and any related subsidiaries, partners, contractors, representatives, or operating brands that link to or reference this Policy.

This Policy is intended to provide transparent notice of our privacy practices. It is not legal advice. Because privacy laws and business operations change, the Company should have this Policy reviewed by qualified legal counsel before publication and periodically thereafter.

1. Scope of This Policy

This Policy applies to personal information we collect through our websites, booking forms, contact forms, email, phone calls, text messages, social media pages, events, speaking engagements, consulting engagements, transportation and chauffeur services, dump truck and hauling services, customer service interactions, payment processes, and other online or offline interactions with customers, clients, vendors, subcontractors, business partners, event organizers, passengers, attendees, and visitors.

This Policy does not apply to third-party websites, applications, platforms, payment processors, booking tools, advertising networks, or services that we do not own or control. Those third parties are responsible for their own privacy practices.

2. Personal Information We Collect

Depending on how you interact with us, we may collect the following categories of personal information:

  • Identifiers and contact information: name, business name, mailing address, billing address, email address, phone number, emergency contact information, and account or booking references.
  • Commercial and transaction information: service requests, reservations, itineraries, invoices, payment confirmations, purchase history, service preferences, event details, and customer support records.
  • Transportation and travel-related information: pickup and drop-off locations, travel dates and times, route preferences, flight or hotel details provided by you, passenger counts, luggage or equipment information, accessibility requests, and chauffeur or dispatch notes.
  • Dump truck, hauling, and logistics information: project location, delivery or hauling instructions, material type, site contacts, schedule details, job records, equipment needs, and safety or access requirements.
  • Speaking, consulting, and event information: event name, organizer information, attendee or audience information provided to us, speaker requirements, presentation topics, contracts, invoices, and feedback.
  • Payment and billing information: payment method details, billing records, transaction identifiers, and related financial information. We may use third-party payment processors and generally do not store full payment card numbers.
  • Communications: emails, text messages, voicemails, call notes, form submissions, reviews, survey responses, social media messages, and other communications with us.
  • Website and device information: IP address, browser type, device identifiers, operating system, pages viewed, referring pages, approximate location derived from technical data, cookie identifiers, and analytics information.
  • Compliance, safety, and security information: records used to protect passengers, drivers, contractors, job sites, vehicles, equipment, property, and business operations; verify identity; prevent fraud; investigate incidents; and comply with legal obligations.

3. Sources of Personal Information

We may collect personal information directly from you; from your employer, event organizer, travel coordinator, family member, agent, dispatcher, broker, contractor, or business partner; from payment processors, booking platforms, analytics providers, communication providers, social media platforms, public records, and other third parties; and automatically when you use our websites or digital services.

4. How We Use Personal Information

We use personal information for the following business and operational purposes:

  • Provide, schedule, confirm, dispatch, manage, and complete transportation, chauffeur, travel consulting, speaking, consulting, hauling, dump truck, and related services.
  • Communicate with you about bookings, quotes, proposals, contracts, invoices, service updates, delays, safety issues, customer support, and administrative matters.
  • Process payments, deposits, refunds, credits, chargebacks, invoices, taxes, accounting records, and financial reporting.
  • Coordinate with drivers, chauffeurs, subcontractors, carriers, venues, event organizers, travel providers, dispatchers, job-site contacts, and business partners.
  • Personalize services, remember preferences, respond to requests, and improve customer experience.
  • Operate, maintain, secure, troubleshoot, and improve our websites, communications, vehicles, equipment, customer systems, and business operations.
  • Send marketing, promotional, newsletter, event, and business development communications where permitted by law. You may opt out of marketing communications as described below.
  • Protect our rights, customers, passengers, employees, contractors, partners, property, vehicles, equipment, job sites, and business operations.
  • Detect, prevent, investigate, or respond to fraud, unauthorized activity, safety incidents, claims, disputes, or legal violations.
  • Comply with applicable laws, regulations, court orders, subpoenas, insurance requirements, tax obligations, licensing requirements, and contractual duties.

5. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients when reasonably necessary for the purposes described in this Policy:

  • Affiliates, subsidiaries, operating brands, and business partners under the James W Fox, LLC umbrella.
  • Drivers, chauffeurs, dispatchers, travel consultants, event staff, contractors, subcontractors, carriers, hauling providers, mechanics, job-site personnel, and other service providers.
  • Payment processors, banks, accounting providers, tax professionals, insurers, claims administrators, legal advisors, and compliance consultants.
  • Technology providers, website hosts, analytics providers, email and messaging providers, customer management systems, cybersecurity vendors, and data storage providers.
  • Event organizers, venues, travel providers, hotels, airlines, transportation partners, brokers, and logistics partners when needed to provide requested services.
  • Government agencies, law enforcement, courts, regulators, licensing authorities, or other parties when required by law or necessary to protect rights, safety, or property.
  • Potential buyers, successors, assignees, lenders, or advisors in connection with a business transaction such as a merger, acquisition, financing, restructuring, sale of assets, or transfer of operations.

We do not sell personal information for money. We also do not knowingly sell or share personal information for cross-context behavioral advertising unless we provide any notices and opt-out choices required by applicable law.

6. Cookies, Analytics, and Online Tracking

Our websites and online services may use cookies, pixels, tags, log files, analytics tools, and similar technologies to operate the site, remember preferences, understand visitor activity, improve services, measure marketing effectiveness, and protect security. Third-party analytics or advertising providers may collect information about your use of our websites and other online services over time.

You can usually control cookies through your browser settings. If you disable cookies, some website features may not function properly. Where required by law, we will provide additional cookie notices, consent tools, or opt-out mechanisms.

7. Text Messages, Calls, and Email Communications

When you provide a phone number or email address, we may use it to communicate about requested services, reservations, quotes, invoices, dispatch updates, schedule changes, safety matters, and customer support. With your consent where required, we may also send promotional messages. Message and data rates may apply. You may opt out of promotional emails by using the unsubscribe instructions in the message or by contacting us. You may opt out of promotional text messages by replying STOP, if that option is available, or by contacting us directly.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, misuse, or destruction. These safeguards may include access controls, secure systems, vendor oversight, limited retention, employee or contractor training, and incident response procedures. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information for as long as reasonably necessary to provide services, manage business operations, maintain records, resolve disputes, enforce agreements, comply with legal, tax, accounting, insurance, licensing, and regulatory obligations, and protect our rights and safety. Retention periods vary depending on the type of information, the nature of the service, contractual requirements, and applicable law.

10. Your Privacy Choices

Depending on where you live and the laws that apply, you may have the right to request access to personal information we maintain about you; request correction of inaccurate information; request deletion of certain information; request a copy of certain information; opt out of certain processing, sales, sharing, targeted advertising, or profiling; withdraw consent where processing is based on consent; and appeal certain decisions we make about privacy requests.

To exercise a privacy right, contact us using the information in the “Contact Us” section below. We may need to verify your identity before responding. You may authorize another person to submit a request on your behalf where permitted by law, but we may require proof of authorization and identity verification.

11. State-Specific Privacy Notices

If we are subject to a state consumer privacy law, including laws that may apply to residents of Georgia, California, Colorado, Connecticut, Virginia, Texas, or other states, we will honor rights required by those laws. These rights may include access, deletion, correction, portability, opt-out rights for targeted advertising or sale of personal information, limits on sensitive personal information, and appeal rights. We will not discriminate against you for exercising lawful privacy rights.

California residents may have additional rights under the California Consumer Privacy Act, as amended, if the law applies to our business. These may include the right to know categories and specific pieces of personal information collected, used, disclosed, sold, or shared; the right to deletion; the right to correction; the right to opt out of sale or sharing; the right to limit certain uses of sensitive personal information; and the right not to receive discriminatory treatment for exercising privacy rights.

12. Sensitive Personal Information

We ask that you do not provide sensitive personal information unless it is necessary for the service you request. Sensitive information may include government identification numbers, precise health details, financial account credentials, biometric information, or other information treated as sensitive under applicable law. If we need sensitive information for transportation safety, accessibility, payment, legal compliance, or similar purposes, we will use it only as reasonably necessary and as permitted by law.

13. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 without appropriate parental or guardian consent. If we learn that we have collected personal information from a child under 13 without required consent, we will take reasonable steps to delete it. Parents or guardians who believe a child has provided personal information to us may contact us.

14. International Visitors

We are based in the United States. If you access our websites or services from outside the United States, your information may be transferred to, stored in, and processed in the United States or other locations where our service providers operate. Data protection laws in these locations may differ from those in your jurisdiction.

15. Third-Party Links and Services

Our websites, messages, proposals, or social media pages may reference third-party websites, platforms, tools, or services. We are not responsible for the privacy, security, or content practices of third parties. You should review their privacy policies before providing information to them.

16. Business Transfers

If we are involved in a merger, acquisition, sale, financing, restructuring, bankruptcy, transfer of assets, or similar business transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law and appropriate safeguards.

17. Changes to This Policy

We may update this Policy from time to time to reflect changes in our practices, services, technology, legal requirements, or business operations. The updated Policy will be identified by a new effective date. Your continued use of our services after an updated Policy is posted or provided means you acknowledge the updated Policy to the extent permitted by law.

18. Contact Us

If you have questions about this Privacy Policy or wish to exercise privacy rights, please contact:

James W Fox, LLC
Attn: Privacy Requests
Email: operations@foxesatl.com

Phone: (404) 571-8500
Website: https://foxesatl.com

Please include your name, contact information, the nature of your request, the business or service line involved, and any details that will help us locate the relevant records. For your protection, do not send sensitive personal information by unsecured email unless we specifically request it and provide appropriate instructions.